Terms of Service Rascals Industrial Shop
1. Acceptance of Terms
By using the website and Services, you acknowledge and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please do not use our website or purchase products from us.
2. Products and Services
Rascals Automation offers industrial automation products for various industries. We strive to ensure that all descriptions and prices of products listed on our website are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been placed.
3. Ordering and Payment
When placing an order, you agree to provide accurate and complete information, including your contact details and shipping address. All payments must be made using the payment methods available on the website. Payment must be received before the processing and shipping of any order. Note, We are POPI compliant.
We accept the following payment methods:
- Credit and debit cards
- Bank transfers (where applicable)
- Other payment methods as specified on the website
Rascals Automation reserves the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product descriptions or prices, and suspicion of fraud.
4. Pricing and Availability
Prices for products and services are listed on our website and are subject to change without notice. All prices are in South African Rand (ZAR) and exclude taxes and shipping charges unless otherwise indicated.
Products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and offer an alternative product or refund, as applicable.
5. Shipping and Delivery
We ship products to various locations within South Africa. Shipping charges will be calculated at checkout and vary based on delivery address and product size/weight.
Delivery times are estimated, and we will make reasonable efforts to meet those estimates. However, Rascals Automation is not liable for any delays in delivery caused by factors outside our control, including delays from third-party shipping providers or unforeseen circumstances.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied with a product, you may request a return or exchange within 14 days of receiving your order. To be eligible for a return:
- The product must be sealed, unused, undamaged, and in its original packaging.
- The return request must be made within 14 days of receipt.
Please contact us at [insert contact email] to initiate a return. Refunds will be processed in the original payment method, minus any applicable shipping charges.
7. Product Warranty
Rascals Automation does not hold the warranty on certain products in line with manufacturer guidelines. The manufacturer/ Supplier will hold the warranty. Please refer to the product documentation for specific warranty details. The warranty typically covers defects in material and workmanship but does not cover damage resulting from misuse, accidents, or unauthorized repairs.
8. User Conduct
By using our website, you agree not to:
- Engage in any illegal activity, including fraud or the distribution of harmful or illegal content.
- Attempt to gain unauthorized access to our website or any associated systems or networks.
- Use our website for any malicious activities that could harm our website or the experience of other users.
9. Intellectual Property
All content on the website, including text, images, logos, trademarks, and product descriptions, is the property of Rascals Automation or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written consent from Rascals Automation.
10. Limitation of Liability
To the fullest extent permitted by law, Rascals Automation’s liability for any damages, losses, or claims arising out of the use of our Services is limited to the total amount paid by you for the specific product or service involved. We are not liable for any indirect, incidental, or consequential damages.
11. Privacy Policy
Your use of our website and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
12. Amendments to These Terms
Rascals Automation reserves the right to modify or update these Terms at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our website after any changes to these Terms constitutes acceptance of those changes.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in South Africa.
14. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
Rascals Automation
The Aspen Business Park,
Washington House, Ground Floor East Wing,
2 Madison Avenue Aspen Lakes Ext 13,
Johannesburg
2190
Email:
Phone: 011 867 0016
By using our Services, you agree to these Terms of Service. Thank you for choosing Rascals Automation for your industrial automation needs!
